We don’t just move boxes—we deliver excellence. As a premier distributor of high-end Audio Visual technology, we bridge the gap between world-class brands and the professionals who rely on them. With a curated portfolio of quality products and a commitment to logistics that never miss a beat, we ensure your projects are powered by the best in the industry.
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Frequently asked questions
Here are some common questions about our services.
Captivate Solutions is a specialist AV distribution company built on three pillars: Elite Brands, Precision Delivery, and Unrivaled Support. We empower our partners with the world’s most innovative audiovisual technology, backed by a team dedicated to your success
You can reach our customer support team by emailing info@captivatesolutions.com.au, calling +61 56412221, or using the live chat on our website. Our dedicated team is available to assist with any inquiries or issues.
We’re committed to providing prompt and effective solutions to ensure your satisfaction.
We offer a 30-day return policy for all products. Items must be in their original condition, unused, and include the receipt or proof of purchase. Refunds are processed within 5-7 business days of receiving the returned item.